Get to know Who we are

Bryte Risk Services Botswana (Bryte) is the country’s premier, proactive personal and commercial risk specialist, focusing on personal, business and specialist cover. Through our unparalleled industry insights, proven expertise and foresight, Bryte partners with customers and distribution partners to protect their personal property and businesses, ensure livelihoods and improve their risk profiles.

Bryte is a subsidiary of Bryte Africa Group Limited based in South Africa.

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Why we do what we do

Our brand

At Bryte our core belief is that life isn’t about avoiding risk. Risk is inevitable, both in business and in life. So our approach is to accept that risk always exists and face it confidently with informed, calculated action.

Or, as we say at Bryte, to approach risk with purpose.

We do this for our customers through our deep understanding of and insights into their operating environments, both business and personal, and the world at large.

In essence, by shining the light of acute understanding and extensive experience onto the challenges our customers face. And by living up to the Bryte name. To shine a light on risk, and to help prepare our customers for almost any eventuality.

To approach risk with purpose.

Treating customers fairly

The six outcomes

A business that cares is a business that thrives, which is why our aspirations and strategic intent continue to focus on customers. We have made significant investments to streamline our business, ensure that we treat our customers fairly and make real human connections with them. We do this by complying with Treating Customers Fairly to achieve the six fairness outcomes which are:

  1. Culture and governance: Our customers can be confident that treating customers fairly is at the essence of Bryte’s corporate culture.
  2. Product design: Bryte’s products and services are designed to meet the needs of our identified customers and marketing is targeted accordingly.
  3. Clear information: Bryte’s customers are provided with clear information at every point of a sale.
  4. Suitable advice: Specific customer circumstances are always considered when advising on risk exposures and appropriate cover.
  5. Performance and service: We endeavour to always provide our customers with the high-quality products and services we have promised and that they have come to expect.
  6. Claims, complaints and changes: At Bryte, we strive to make it as easy and convenient as possible to change products, submit claims, switch providers or lay complaints.

Who we really are

Get to know Bryte personally

1849

Bryte’s ancestor company, Star Life, sells its first policy to one J Polkinghorne.

1917

British insurance pioneer, Sir Edward Mountain, merges British Dominions Marine Insurance Company with Eagle and Star Life Insurers to create Eagle Star Insurance.

1937 – 1968

Eagle Star Insurance establishes offices in Johannesburg and later expands to Cape Town and Durban. In 1965 it merges with two local companies and debuts on the JSE as SA Eagle in 1968.

1976

Botswana Eagle Insurance Company is incorporated as a wholly-owned subsidiary of SA Eagle.

1984

A deal in which SA Eagle is not directly involved, but which impacts the Company, is the takeover in London of Eagle Star by British America Tobacco Industries (BAT). BAT is the sole shareholder of Eagle Star and becomes the major shareholder of SA Eagle – Botswana Eagle’s parent company – with a 58.3% holding.

1998

Following the merger of BAT Industries’ financial services businesses with Zurich, SA Eagle becomes part of the Zurich Financial Services Group.

2007-2010

SA Eagle begins operating under the global Zurich brand and, just two years later, Botswana Eagle is renamed Zurich Insurance Company Botswana Limited.

2015

Zurich South Africa delists from the JSE following the acquisition by SA Fire House of the Company’s remaining equity from minority shareholders.

2016

The Zurich Insurance Group takes the decision to evaluate the South African and Botswanan businesses as part of its ongoing strategy to reshape its global footprint. Potential investors are invited to review financial and operational information.

In July, Fairfax Financial Holdings Limited, a Canadian holding company with a large number of internationally renowned insurance and reinsurance organisations in its portfolio, makes a binding offer for the business, and receives regulatory approval in December.

2017

The Bryte brand is born and an exciting new era in the Southern African Insurance industry begins.

In August, regulatory approval of the new legal name is approved and B.I.C.B. Limited, trading as Bryte Risk Services Botswana, is launched to the market.

Corporate social investment

Our commitment

Bryte is committed to our role as a responsible and sustainable business and to helping develop the communities in which we operate, continually reinforcing our contribution to the sustainable development of African society.

We do this by combining the principle of sustainability with our business operations and stakeholder value propositions.

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